The Power of Small Talk: Building Stronger Customer Relationships By: Michael Dixon, MBA Hello, my friends! Let’s talk about small talk. You know, that thing you either love or avoid like a meeting that could have been an email. But…
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BY: MICHAEL DIXON, MBA In the bustling marketplace where products and services zoom by in a blur of features and price tags, something ethereal sets the stars apart. It’s not the flashiest product innovation or the most aggressive marketing campaign—it’s…
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